Vocalist21
- THE ULTIMATE COMPUTER TELEPHONY SOFTWARE!
WELCOME
TO
With Vocalist21,
Telephony
Applications Are Just A Click Away!
Welcome to the new world of Computer
Telephony,
where you no longer need to be a programming expert to create
sophisticated Call Processing Voice and Fax Applications. Vocalist21 has
already created them for you!
With Vocalist21
you will be able to make use of
Telephony
technologies quickly and efficiently, allowing your business to
communicate more effectively
while providing more overall customer satisfaction.
AND
EVEN IF YOU ARE A small
business, WITH Vocalist21 YOU DO NOT HAVE TO SOUND LIKE
ONE!
So, give the world the ultimate
access to your business, and the ultimate
control of it - to yourself ...with Vocalist21 !
But, with Vocalist21 you
can go beyond the 'standard' Computer Telephony applications... and
beyond the standard communications, too! With Vocalist21 you can do so much in the Office Automation and 'Ultimate Business Communications' areas that your imagination is the only limit!
Vocalist21
COMPUTER TELEPHONY APPLICATIONS
Ever since its introduction in 1996,
there have been numerous 'standard' and advanced Vocalist21 Applications
in a wide variety of environments and customer locations - worldwide.
Screen of a typical
Application
(Call Attendant) that can be configured in minutes...
Here is just a small list and
short descriptions of such Applications:
CALL ATTENDANT WITH VOICE MAIL
The 'basic' Vocalist21 Application
- with the fully functional Call Attendant 'Template'!
This Basic Platform
is designed to fit most Business Phone Systems, Analog or Hybrid,
(Analog/Digital), PBX Systems (Private Branch Exchange) or any Phone
Company Centrex Service. Besides the 'simple' automated Call Transfers
to any particular Extension (or Mail Boxes) it also allows for implementation
of all types of advanced Call Processing Functions - with no more
'programming' than a click of a
mouse! And on any Phone System and any Phone Service - as small as a 2 analog lines 'direct from the wall', up to the most sophisticated Professional
Commercial Voice Mail Systems or a Proprietary Application IVR Systems.
And even including the Call Center /
Telemarketing
Applications capable of supporting hundreds of users on multiple T1 and
E1 digital lines... (All Applications in excess of 64 Analog lines are
Optional).
But even in this, its basic form, the Vocalist21 software platform is super versatile, as it already includes all of the Applications features listed below - implementable
with the click of the mouse!
Alternatively, the same platform can
be set to function as any one of the Dedicated systems mentioned - on a stand alone basis! These features are as
follows:
Remote Extension Transfer
Transfers the
callers to 'External' Extensions such as Home, Cellular Phone, etc.
(Requires 'Centrex' Service, or a PBX with External Transfer
capability, or a 'Call Transfer' line)
Message
forwarding / Remote delivery
Calls the preset Phone
Number and interactively delivers the message (with Password
verification)
Paging
Automatically dials the preset Pager Number and delivers the
Caller's Number (with or without any user entered Special Codes)
Caller ID governed Functions
Transfers
incoming calls to a particular Extension (or Mailbox), or a specific IVR Function in accordance to the Caller ID
(Entire number, Area Code, 3 Digit Exchange, etc.)
Remote
Control Access
Enables individual users to remotely
access the system to change all of their settings, and administrators to also
modify all System-wide settings (with Password verification)
Scheduled
Dialing / Automated
Telemarketing
Telemarketing Outbound
Sales Lead Generator automatically dials from a Numbers List, delivers
a sales message, records the responses and keeps track of Sales Leads
Emergency Notification
Similar
to the above but used for Emergencies or Distress situations requiring
Mass Delivery of Emergency Notification by telephone. Can be Schedule
activated or incident triggered
24/7
Hotline / Talking Yellow Pages
Typically
functioning behind the 800 (or 900) numbers, it answers calls, delivers
pre-recorded messages in accordance to numerous parameters, and/or
caller's input; takes a message; delivers requested information;
transfers calls; takes orders; sends a fax; sends a paging signal;
delivers a message, etc. etc. ...
Audiotex - Information center
Similar
to the above but typically
limited to the answering inbound calls and delivery of
pre-recorded messages and/or any other type of information frequently
asked for...
Dictation/Transcription
by Phone
Allows
any number of users to access a particular Mail Box (Password
protected) and make dictation for hours on end as the system can be
set for any length recording. Likewise dictations can be transcribed
via Phone, or even be automatically sent via Email, with the Voice
file attached. (Optional Voicemail to Email Module required - see
below)
NOTE: The Basic Vocalist21, containing ALL of the above mentioned
features, as well as the separate Template for the Call Attendant / Voicemail Application can be downloaded - FREE! (See below).
INTERACTIVE VOICE RESPONSE (IVR)
APPLICATIONS
The true power and flexibility
of
the Vocalist21 software is in its ability to not only interface with a
good number of its own ready made and 'Off-the-shelf' Applications, but
also to CREATE just about any type of IVR and Computer Telephony Applications!
This is accomplished through the use - or modifications - of the
existing 'Function Scripts'. And even beyond that, the 'Programmer
Tool Kit' is provided - FREE - which includes
the Source Code for
all Telephony Functions.
Additional 'sub-list' of the existing Computer Telephony IVR Application Modules.
'Standard' Application modules
Fax-On-Demand
This is a Fax-On- Demand Module
with either One or Two calls (Fax Callback) user modifiable
settings with many applications in practically any business area where
Instant information delivery is required via the 'hard copy info'! It includes
Real Estate information on
a particular Property, 'Maps to the office', Price Lists, Parts
Drawings, etc. ... or any other type of Instant Information to anyone
with a Fax Machine (but no access to Internet!)...
NOTE: The Fax-On-Demand software module can be downloaded -
FREE! (See below).
Automated
Order Entry IVR Software
Interactive Voice Response Ordering System with Data Base Interface.
This user modifiable Application allows callers to automatically place orders over the phone for items
in the Data Base. Takes Voice and Data input (Name, Address, Phone
Number, Credit Card Number/Expiration
date etc.) and delivers it all in a single message - locally, or
remotely!
NOTE: The Automated Order Entry IVR Software module can be
downloaded - FREE! (See below).
Optional Application Modules
Voice
Classifieds
Classifieds Via Voice Module was designed as an easy to use
Money
Making Tool for Commercial Operators of the IVR systems allowing them
to offer the Voice Classifieds platform with very user friendly
features for the Advertisers as well as the Potential Buyers... With a
good number of pre-existing Categories and 'fictional Advertisers'
sample Mail Boxes the Operators will have a very easy task of
customizing the Off-the-Shelf Template into their own proprietary Voice
Classified Application
Dating
Service / Personals
With the functions identical to those in the above Voice
Classifieds Module, this is another Professional Software Module for Commercial Operators of the IVR
systems which only requires changes to the existing 'Classifieds Categories' into the ones appropriate
for the Match-making purposes that each individual operator can custom
taylor for his own Dating Service. See full details under Optional Applications Modules below.
Voice Mail
to Email
This is an entirely
separate module which automatically scans for existence of a Voice
Message file in any Mailbox and automatically sends a
Voice Message by Email - as an
attachment to the preset Email address of the Box holder. Implementable
with any other 'Standard' or Optional application, especially with the
Professional Voice Mail, Automated Order Entry, Voice Classifieds,
Dating Service, etc. ... as it includes many settings for the Fee
Chargeable Features.
International
Call-Back
International Call-back
Software/System is another 'External Module' based on the Vocalist21 software which is supplied
as a 'Turn-Key' System only, and is operated by the local
Agent/Operator in any country of the world. The system provides a 'Call-in Platform' (or
Call Initiation Via Internet) for the local callers/subscribers who in
turn are called back by the Call-Back Server and can then initiate LOW
COST (but high quality - Business Grade - NOT via Internet!)
International Calls. All rates from all countries are at some very
significant savings (up to 80%) - while providing a passive source of a
very lucrative income to the operator. Owner/Operators Wanted in All
Countries!
Multilevel
Marketing Tool
An entire collection of Vocalist21 software based
applications for the MLM
Network marketing operators - from the top to the bottom. This Includes
numerous features such as Voice and (optional) Faxback IVR Applications
as well as specially developed module running a 'Carrousel' of
announcements (Randomly, Sequentially, or both) for equal opportunity
to access for all members of the MLM operator's downline.
More Vocalist21 facts...
Voice Cards
Vocalist21 was originally designed
to run on Dialogic Voice Boards as well as the Rhetorex and NewVoice
boards. However, the inevitable 'evolution' has for the most part
eliminated Rhetorex and NewVoice from the Market, and Intel has bought
out the Dialogic (and is proceeding with the current models as
Intel-Dialogic).
However, although Vocalist21 is keeping up with the latest
developments and the Vocalist21 Windows 2000 Version does support the
latest Windows 2000 Hardware Drivers from Intel, Vocalist21
software remains the only one left on the market to still offer the
Version that is retroactive to Rhetorex and
NewVoice as well as the earlier Dialogic ISA BUS hardware... and Vocalist21 is not only
maintaining its own software
Versions, but also the hard to find 16 Bit TSR (Terminate & Stay
Resident) Dialogic, Rhetorex, NewVoice, and even Bicom Hardware Drivers
- which load into TSR DOS Memory PRIOR to loading Windows 95 and 98
(only!)...
Software
Versions
In view of the above situation with Hardware Drivers, there are total
of 3 Versions of Vocalist21 software - to cover the full spectrum
of Hardware, Drivers and Operating Systems:
- 16 Bit Vocalist21 Version for
Windows 95 and Windows 98
- 32 Bit Vocalist21 Version for
Windows 95 and Windows 98 (Dialogic
only!)
- 32 Bit Vocalist21 Version for
Windows NT and Windows 2000 (Dialogic only!)
(Will
also run on XP, but it is currently not supported and you must supply
own Intel-Dialogic hardware with the XP drivers)...
From
Software
to Turn-Key Systems
In addition to 'just' Vocalist21 software, we also
supply the Voice Cards (with or without Drivers), as well as complete
Turn-Key systems - ready to plug-in and run...
Call us TOLL-FREE for more details:
1-866-946-4388, EXT. 9
or, Email us by clicking below.
